Important Notice: Please read these Terms and Conditions in full before using the 9977bet platform. By registering, you are deemed to have accepted all of these terms.
1 General Rules
9977bet (hereinafter referred to as "the Platform" or "we") is an international online gaming platform that provides online gaming services to players in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between the Platform and its users.
These Terms and Conditions are published in both English and Bengali. In the event of any dispute, the English version shall prevail. However, we keep the Bengali version up to date for the convenience of Bangladeshi players.
By creating an account or playing on 9977bet, you are deemed to have accepted all terms set out in these Terms and Conditions, Privacy Policy, and Responsible Gaming Policy.
9977bet reserves the right to update these Terms and Conditions at any time without prior notice. However, we generally notify registered users by email before making major changes. Continued use of the platform after updated terms are published constitutes your acceptance of those changes.
2 Account Register
You must register an account to play on 9977bet. Providing accurate and complete information at the time of registration is mandatory.
- Each individual may only One Account You may only open one account. Creating multiple accounts may result in all accounts being closed and all balances forfeited.
- You must provide your full name, date of birth, address, and phone number accurately.
- You must use an active email address to which you have full access.
- If your account details change, please notify our support team promptly.
- Transferring or selling your account to another person is strictly prohibited.
After registration, we may conduct identity verification (KYC). You may be asked to provide a copy of your National ID, passport, or driving licence.
If an account is opened with false information, 9977bet reserves the right to close that account and forfeit the balance at any time.
3 Age Requirements
9977bet is a responsible gaming platform. We take a firm stance against participation by minors.
No one under the age of 18 may register or play on 9977bet. We may request proof of identity at any time to verify your age.
- You must be 18 years of age or older to register.
- If a user is identified as a minor, the account will be closed immediately and any deposited funds will not be refunded.
- Parents and guardians are solely responsible for keeping their accounts out of reach of minors.
- A National ID card or birth registration certificate may be required for age verification.
4 Deposits & Payments
9977bet supports deposits for Bangladeshi players via bKash, Nagad, Rocket, and bank transfer.
- The minimum deposit amount may vary depending on the payment method.
- Deposited funds are generally credited to your account within 10 to 30 minutes.
- Depositing through another person's payment account is strictly prohibited; only payment methods belonging to the account holder may be used.
- If you experience any issues with a transaction, please contact support with a screenshot of the deposit.
- 9977bet does not charge any transaction fees, though your payment provider may apply their own charges.
All payments are processed through SSL encryption. Your financial information is fully secure.
5 Withdrawal Policy
Certain conditions must be met before withdrawing funds earned on 9977bet.
- KYC verification must be completed before any withdrawal can be processed.
- Withdrawals may only be made to the same payment method used for the deposit.
- Minimum withdrawal amounts are determined by the chosen payment method.
- Withdrawal requests are typically processed within 24–72 hours.
- Wagering requirements must be met before bonus winnings can be withdrawn.
- In cases of suspicious activity, we may place withdrawals on hold while an investigation is carried out.
If any fraudulent activity is detected during the withdrawal process, all balances will be forfeited and legal action may be taken.
6 Bonus & Promotion Terms
9977bet offers a variety of bonuses and promotions, all of which are subject to specific terms and conditions.
- Welcome Bonus: Applicable to new members on their first deposit. Wagering requirements will be stated in the bonus announcement.
- Reload Bonus: Awarded to selected members on a weekly or monthly basis.
- Cashback: Cashback is awarded at a set rate on losses above a specified amount.
- Free Spins: Applicable to selected slots games; wagering must be completed before winnings can be withdrawn.
Any attempt to claim bonuses through multiple accounts or by exploiting promotions strategically will result in cancellation of all bonuses and earned funds. 9977bet has a zero-tolerance policy on bonus abuse.
Withdrawing your deposit after claiming a bonus will void that bonus. Each bonus has a set expiry date — any unused bonus will be automatically removed once it expires.
7 Gaming Rules
All games on 9977bet are operated by third-party providers and run on Random Number Generator (RNG) technology, ensuring every outcome is completely fair and unbiased.
- Game outcomes are entirely computer-generated with no human intervention.
- If a game session is interrupted due to a technical fault, the bet for that round will be refunded.
- The dealer's decision is final in Live Casino games.
- If your internet connection is interrupted, the game result will be determined based on the state of the game at the time of disconnection.
- 9977bet reserves the right to temporarily suspend any game at any time.
8 Prohibited Activities
The following activities are strictly prohibited on the 9977bet platform and may result in immediate account closure:
- Engaging in fraudulent or deceptive activities.
- Money laundering or illegal financial activity.
- Use of software bots, automation tools, or hacking utilities.
- Logging in using another person's account credentials.
- Opening multiple accounts to collect bonuses.
- Exploiting platform vulnerabilities to gain an unfair advantage.
- Abusive or inappropriate behavior toward other players or staff.
If evidence of prohibited activities is found, 9977bet will close the account, forfeit the balance, and notify the relevant authorities if necessary.
9 Account Closure & Suspension
9977bet reserves the right to suspend or permanently close your account under the following circumstances:
- Evidence of a terms and conditions violation.
- Failure to verify identity or provision of incorrect information.
- Prolonged inactivity on the account (typically 12 months).
- You have requested self-exclusion or account closure.
You may close your account at any time by contacting our support team. We recommend withdrawing your balance before closing your account.
As part of its responsible gaming commitment, 9977bet offers a self-exclusion option. Visit our Responsible Gaming page to learn more.
10 Limitation of Liability
9977bet is not liable for the following:
- Losses caused by internet connection disruptions.
- When a game is interrupted due to third-party server issues or technical problems.
- Issues with the user's own device or connection.
- When services are restricted due to legal or regulatory requirements.
Playing on 9977bet is voluntary and carries financial risk. Players bear full responsibility for any money lost while gaming. We do not guarantee any winnings.
11 Privacy & Data Protection
9977bet takes the protection of your personal information extremely seriously. Under our Privacy Policy:
- Your information is never sold or rented to third parties.
- Your data is used solely for service improvement, identity verification, and legal compliance.
- All data is protected with SSL encryption.
- You have the right to request that your personal data be deleted.
For more details, visit our Privacy Policy Read.
12 Contact & Complaints
If you have any questions or complaints regarding these Terms and Conditions, please contact our support team.
- Email: [email protected]
- Live Chat: Available after logging into the platform (24/7)
- Language: Support is available in Bengali and English
We typically respond to complaints within 48 hours of submission. Complex matters may take up to 7 business days to resolve.
Our Bengali-speaking support team is available seven days a week, 24 hours a day.